Delivery and returns
- Delivery charges vary. This is calculated based on the item ordered and the delivery postcode. We will inform you prior to processing your order of any additional delivery charges applicable to your order, at which time you have the right to accept these, or to cancel you order. If you would like to receive a pre-order quote for delivery to your postcode please email us via the ‘Contact Us’ link at the bottom of any web page.
- Delivery is usually 1-3 working days for stock items. This can vary on larger (10KVA+) sets, these can take up to 6-8 weeks. Please feel free to contact us before, or after ordering to check. If in doubt please call for a delivery time estimate. All deliveries are subject to availability. In the unlikely event of there being a delay we will contact you by email. Delivery is normally between 8.00 am and 8.00 pm weekdays (Monday to Friday).
- Electrical Panels are assembled to order and will be 10-15 days delivery time from order.
- Next working day delivery is available on many products if you place your order before 1pm. This service cannot be absolutely guaranteed, and we will not be held responsible if your product does not arrive next day. We will however do our best to get it to you as quickly as possible.
- Please call us before placing your order if you need to check and/or confirm delivery.
- Please note that whilst we try to ensure deliveries and collections run as smooth as possible, we cannot be held responsible for non-delivery or collections of items on a particular day. We will not be liable to you for any direct or indirect loss, damage or expense (including loss of profit, business or goodwill), howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation.
- You must inspect your consignment before signing any paperwork.
- Standard deliveries come on a flat bed, if tail lift, crane, hiab or forklift is not available at delivery location please contact us to arrange an alternative.
- Conformation of delivery dimensions and weights will be confirmed on order